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Showing posts from January, 2024

The Limitations of Reward in Organisational Development

The ongoing inquiry into the Post Office Scandal[1] has recently brought to light disturbing evidence. It appears that Post Office investigators were incentivised with monetary bonuses for successful prosecutions and the confiscation of funds from sub-postmasters and sub-postmistresses affected by the faulty Horizon software[2].  As discussed in Dan Pink's book on motivation, "Drive[3]," the repercussions of offering extrinsic rewards without adequate safeguards can be severe. People might exploit the system, ignoring long-term consequences for the sake of immediate gains. The effectiveness of rewards, such as bonuses and salary increases, in motivating and disciplining individuals has been a subject of ongoing debate. While some argue that extrinsic incentives can drive desired behaviors and outcomes, there is a growing body of evidence suggesting otherwise. Let's explore the limitations of relying on rewards in these contexts, emphasising the significance of intrins